Identify the opportunity
We examine frequency, effort and error sources. The result is a defined workflow with a clear trigger, outcome and owner.
AI & Process Automation
We develop cross-system workflows that process information, trigger handovers and prepare decisions. AI complements explicit business rules where documents and content require interpretation.

When the same information is copied, checked and forwarded every day, time disappears between the actual tasks. We distinguish clear rules from work that requires interpretation, then choose the appropriate technology.
Interactive concept with sample data. No connection to a production system.
We examine a specific process: what starts it, which information is required and what should be ready at the end? Repeated transfers, classifications and checks can often use explicit rules. This establishes a reliable base before more complex processing is added.
One automated step is of little value if work stalls immediately afterwards. We include handovers, responsibilities and feedback, as well as missing information and unavailable systems.
Emails, documents and free text do not always follow a fixed structure. AI can help organise content, prepare information or find relevant material. We define a limited task and permitted sources, with review appropriate to the importance of the result.
Approvals, external messages or significant data changes can include deliberate control points. Uncertain or incomplete results are routed to review rather than treated as correct automatically.
Credentials expire, interfaces change and services can become unavailable. We plan how these situations are noticed and who handles them. Retries need control so the same record is not created more than once.
We agree how a useful result will be recognised: fewer manual handovers, shorter processing or more complete information. The starting point is the real workflow, with running costs, review and future changes included in the assessment.
| Approach | Useful for | What matters |
|---|---|---|
| Rule-based workflow | Clear tasks and structured data | Triggers, rules and failure handling |
| AI assistance | Interpret text and documents | Sources, quality and human review |
| Combined process | Join interpretation with fixed rules | Deliberate approvals and clear handovers |
This comparison provides direction. Scope and implementation depend on your project.
We examine frequency, effort and error sources. The result is a defined workflow with a clear trigger, outcome and owner.
Interfaces, rules and, where useful, AI work together. Permissions, exceptions and human approvals are designed deliberately.
Logs and feedback show what happened. We plan how exceptions are handled and how the workflow can change later.
ONE POSSIBLE WORKFLOW
An enquiry arrives, relevant details are structured and prepared in the right system. Your team reviews the result and approves the next step.
CANAVIA
You receive the agreed workflow with defined inputs, outputs, responsibilities and exception handling. External-service usage costs are planned transparently.
No. Clear rules and interfaces are often the better option. AI is useful where interpretation or unstructured content benefits from it.
Yes. Deliberate review points can be added before significant decisions, sending or data changes.
LET’S CONNECT
Describe the workflow, the systems involved and the intended result. We will assess what can sensibly be automated.
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